Download and install Mendeley Desktop.Option 2: Install the old Mendeley plugin Remain signed out of Word while using the plugin.Install Mendeley Cite from the Insert > Get Add-Ins menu in Word.Sign out of your MIT-affiliated Office 365 account in Word.Future IS&T upgrades will solve this issue, but in the meantime there are a couple options:

The Mendeley Cite plugin will currently not install on some versions of Word due to how Office 365 is configured at MIT. Mendeley Reference Manager will look similar, but have fewer features. See the Mendeley Quick Start Guide for more information. Mendeley Cite will not install on newer versions of Word due to how Office 365 is configured at MIT. Can't find your Mendeley Cite add-in? Look under Insert > My Add-ins. Choose a folder and click Save.ĥ. Install Mendeley Cite. Mendeley will try to find the bibliographic information from that website. You will be prompted to sign into your account if you are not already. Click the Mendeley button to save a citation from a website.ĥ. Download Mendeley Reference Manager or Mendeley Desktop (see above box for more information).ģ. In either case, it may take several days to receive a response.Ģ. Indicate that you are an institutional subscriber. If you do create an account with Touchstone, rather than by setting a password, request to reset your password or contact Mendeley tech support using the email option at the bottom of the Mendeley support page.To get around this, use a non-MIT email address. In some cases (such as if you have a pre-existing Elsevier account), you may be forced to create your account using Touchstone.Do not choose this option if you plan to use Desktop. This is currently not working with Mendeley Desktop (but works with Reference Manager).

Mendeley recently added an option to create an account using an institutional login.

Important notes if using Mendeley Desktop: Sign in from the MIT network to get extra storage.

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